Shipping Policy
Swift, secure, and seamless delivery to your doorstep
At Novena.ng, we partner with trusted logistics providers to ensure your order arrives in perfect condition, on time, every time.
Processing
Orders are carefully processed and packaged within 1-2 business days of confirmation.
Domestic Delivery
Standard shipping typically takes 3-7 business days depending on your location within Nigeria.
International
International shipping times vary by destination. Customs processing may add additional time.
Shipping Costs
All shipping costs are calculated at checkout based on weight, dimensions, and destination. We offer competitive rates and occasional free shipping promotions.
Tracking & Support
Tracking information is provided for every shipment. Please ensure your delivery address is accurate to prevent delays. If you encounter any issues, contact our support team immediately.
During peak seasons or promotional periods, processing times may extend by 1-2 additional business days. We appreciate your patience.